The public sector organisation that you work for has recently undergone a merger with another similar public sector organisation that has had significant staff changes across key departments.

The incoming leadership, management and people practice teams are relatively new to their posts and have limited awareness of managing employee relations in the public sector as many of them have been recruited from the private sector.

There are concerns that this could affect commitment to existing employee relations practices. With this in mind, your people practice director has asked you to write a briefing paper. You need to provide the teams with knowledge and understanding about:

1. a) the various forms of representation that can be employed at work and how these are used to support workplace harmony, and
2. b) the different forms of conflict and dispute resolution and how to manage performance, dis-ciplinary and grievance matters lawfully.

To complete the briefing paper, you should include written responses to each of the 10 points be-low, making appropriate use of academic literature, case and statutory law, codes of practice, re-search and good practical examples to substantiate your response and illustrate key points. Please ensure that you use reputable sources as indicated on the unit reading list and that all cited sources are correctly acknowledged and presented in full in a bibliography at the end of your briefing paper.

1. Differentiate between employee involvement and employe participation and how they build relationships (1.1)

Differences between 2 concepts – similar and different-to what extent can employees influence management decisions. Look at trivial/strategic and breath practices face to face and collective bargaining.

2. Compare union and non-union employee representation (1.2)

Differences between 2 concepts – similar and different

3. (Evaluate) Make an appraisal of the relationship between employee voice and organizational performance (1.3)

Argument – positives and negatives

Value of something or not – validity, reliability an applicability

4. Explain the concept of better working lives and how this can be designed (1.4)

Differences between 2 concepts – similar and different

5. Distinguish between organizational conflict and misbehavior (2.1)

Differences between 2 concepts – similar and different

Q6. Assess emerging trends in the types of conflict and industrial sanctions (2.2)

Q7. Distinguish between third party conciliation, mediation and arbitration (2.3)

Q8. Explain the principles of legislation relating to unfair dismissal in respect of capability and misconduct issues (3.1)

Q9. Analyze three key causes of employee grievances (3.2)

Q10. Advise on the importance of handling grievances effectively. (3.3)