FARHIYA JIGIS

Email Id      : yas25@live.co.uk

Contact No. : 07948556788

Personal Profile :

I have energetic and ambitious persona with a developed responsible and mature approach towards the task undertaken, or the situation to be dealt by me. I`m also friendly, fully confident, outgoing, professional and a polite employee whose belief is to deliver the highest standard professionalism. I relish people focussed role work that involves staffs and clients from all backgrounds.

Education & Qualifications :

Oct 2015-Present     : Anglia Ruskin University

                                   Position – BS Business and health care management

Jan 2010-Sep 2010  : Regents College

· Food Hygiene Certificate

· Customer Service Certificate

· Health and Safety Certificate

· First Aid Certificate

Jan-July 2009          : Westminster Kingsway College   

                                   Position – Business Administration (Level 2)

History of Employment :

Jan 2015 -Aug 2015 Bluebird Care

Responsible for:

· Providing personal and practical care services to people who have wide range of health problems and disabilities

· Making and changing of beds, tidy rooms and do light cleaning.

· Assisting with cooking and shopping of personal care items such as bathing and dressing.

· Administering with the medication and collecting prescriptions

Jan 2012-Dec 2012            Retail Assistant, Golden Supermarket

                                           Responsible for:

· Providing excellent customer service

· Being involved in stock control and management

· Stocking shelves with merchandise

· Balancing cash registers with receipts, dealing with customer`s refunds.

· Keeping the store tidy and clean which includes hovering and mopping

Jan 2011-Dec 2011            Private Career, Home Care

                                           Responsible for:

· Provide care and support to an elderly lady

· Assisting with cleaning, shopping, dressing, and bathing

· Taking the clients on trips, walks, hospital appointments

Jan 2010-Dec 2010           Receptionist, TUTIONS Restaurant

                                          Responsible for:

· Deliver excellent customer service at all times

· Meeting and greeting the clients in a courteous and professional manner

· Assist in keeping the reception area clean and tidy at all times

· Administer all reservation, cancellations and no-show, in line with the company policy

May 2009-Dec 2009         Catering assistant, regent`s College

                                          Responsible for:

· Serve customers and advise them on menu choices

· Carry out basic food preparation tasks.

· Ensuring that chefs are equipped with the food and tools they require

· Checking the food deliveries as required

· ensure all stock is appropriately stored and used in rotation

Feb 2008-Nov 2009         Fundraiser, Fundraiser Gift

                                         Responsible for:

· Alerting people to numerous charities (UNICEF, CARE, NSPCC, Battersea Dogs/Cats); explaining and signing customers and taking their information

· Motivating and facilitating supporters to maximise the funds raised by them

· Inspire new supporters to raise money while and developing the relationship with existing supporters

· Raise awareness about the charity at its local and international levels, e.g. – by giving talks to groups or seeking photo opportunities.

· Ensure chefs are equipped with food and tools required by them

· Checking the food deliveries as required

· ensuring that stock is appropriately stored and used in rotation

Key Skills & Work Experience:

· I am very much skilled in Computer literate

· I have enhanced organizational skills in carrying out various duties at the same time because of the work experience at Bluebird Care

· I am very much skillful in being analytical while making decisions

· I have skilled knowledge about customer service orientation

Interests:

· Making dinner parties

· Reading also accounts for my interest

· Going for swimming with my daughter

· I show very much interest in socialising with people and friends