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Cancellation By Customer

Delivery policy

Our customers choose us for a variety of reasons. We offer competitive pricing, advanced dispatch technology and personalized service and dedicated support team. On top of this we strongly believe on the phenomena on time delivery. Our writers strive hard to meet the deadlines and complete any complex work in the given tenure, so that you can flourish.

In case of refund the following scenarios may occur:

No Writer assigned yet

This is a very rare situation, but sometimes it happens. The amount of the refund will be 100%. If such a situation does occur, the customer should not worry since they will be notified as soon as possible and the amount will be refunded simultaneously.

The Writer was confirmed, but you decided to cancel the order

In this case following two scenarios may occur:

The Writer was confirmed, but you decided to cancel the order. In this case, the refund amount varies from 100% to 75%, to cover the effort of the company and the Writer in their attempt to provide you with the product and services purchased.

The Writer was confirmed, and over half of the remaining deadline has passed, but the customer decided to cancel the order. The amount of refund can vary between 50%-0% to cover the Writer's and company's efforts to accommodate your order request.

Late Delivery

It can only happen if the Writer gets ill or in case of other emergencies. The company will refund an appropriate amount to compensate for the late delivery. The exact amount will be discussed with the customer based on delay and the situation.

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