You will complete the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey as if you are a client who was recently discharged from the hospital. This survey is a part of a national initiative sponsored by the United States Department of Health and Human Services to measure the quality of care in hospitals. After completing the survey, you will write a reflective essay.
A reflective essay gives the reader an understanding of how YOU feel about or think about a topic. You will write a 3-4-page essay about the HCAHPS survey, not including title page and reference page. The essay will be in APA 7th edition format, and you must also include at least two references. Please remember to include your completed HCAHPS survey with the paper. The following information serves as a guideline for writing this reflective essay.
Description – Describe the HCAHPS survey and its purpose
Feelings – Describe YOUR feelings and emotional responses that occurred as YOU filled out the survey
Evaluation – Consider what was positive and negative about your responses
Analysis – How do you make sense of the HCAHPS and its current use? Use sources to help you make sense of your reflection.