The Care Quality Commission (CQC) will usually provide two weeks notice in writing before an inspection takes place. You are asked for information about your service, which can include a statement of purpose and complaints log or serious incident/accident logs at this time – but it’s important to remember that they’ll also call ahead so you have enough prep time.
In order to be prepared for an inspection, there are a few key pieces of information you’ll need to have on hand. The CQC will want to see your:
You may also be asked to provide copies of any important documents, such as your terms and conditions of service or your constitution. It’s a good idea to have these documents accessible and up-to-date so you can quickly provide them to the CQC when asked.
The inspection team will look at organizational policies and procedures, review records to verify practices. They’ll also speak with staff members about how things work in their facility so that they can get accurate data for Key Lines of Enquiry on what’s going well or needs improvement from this point forward.
The inspection team will meet with senior management at the end of the inspection to discuss their findings and future plans for action. They then produce a report which includes a rating on whether or not services are up-to-date in regards to regulations, as well as any recommendations about what needs improvement along those lines if anything does come up during this process.
The inspection team will use several sources of information during the inspection process, including: