support@w4writers.com +44 7743 307695
May 27, 2023

College of Administration and Finance Sciences Form No 4- Internship Report Cover Page Student`s name: Student`s ID #: Training Organization: Trainee Department: Field Instructor Name: Field Instructor Signature: Course Title: CRN: Internship Start Date: Internship End Date: Academic Year/Semester: For Instructor’s Use only Instructor’s Name: Total Training Hours /280 Students’ Grade: Marks Obtained /30 Level of Marks: High/Middle/Low College of Administration and Finance Sciences Academic Report Guideline(Co-op) (please do not include this text in the final report, just follow its guidelines and use the cover page above) The report should be submitted within two weeks after you finish your Co-op training Program. In addition, the report should be approximately 3000 – 4000, single –spaced and consider taking the following format General instructions for writing the final report: The report must be written in English language. The word limit is 3000-4000. If the report word count is not within the required word limit, marks will be deducted. The font size is 12, Times New Roman, justified, 1.5 space. Main headings use font size of 16 and bold. Add page numbers in the middle bottom of the page. Plagiarism or copying from other sources will result in ZERO marks. This report must be submitted on Blackboard (WORD format only) via the allocated folder. Your work should be clearly and completely presented; marks may be reduced for poor presentation. This includes filling your information on the cover page. Assignment will be evaluated through BB Safe Assign tool. Late submission will result in ZERO marks being awarded. First Page The first page should display the student’s full name, internship start and finish dates, working hours per week, company/institution name, and the cover page. The field instructor should sign on the first page. A Brief Executive Summary of the Internship A one-page summary of the company/institution and a short account of the major activities carried out during the internship period. Acknowledgment To allow the student to express her/his thankful and gratitude to individuals (such as: field instructor, academic supervisor, colleagues…etc.) who help them in carrying out and completing her/his training journey. This part will aid the students to learn basic elements of academic writing. To express their appreciation in a concise and professional manner. Table of Contents Contents of the report with page numbers, list of tables, and list of figures. Introduction A brief of the report. The Aim of the report. College of Administration and Finance Sciences Chapter 1: Description of the company This section should answer the following questions: What is the full title of the company/institution? Give a brief history of the company, full mailing address and relevant weblinks What is the type of ownership of the company/institution? State the main shareholders and their shares. What is the sector that the company/institution operates in? Specify the products and services produced and offered to its customers/clients. Who are regarded as the customers/clients of your internship company (consider the end users, retailers, other manufacturers, employees,etc.)? Provide an organization chart of the company, along with information on the number of employees. Provide a list of functions performed by different departments/divisions in the internship organization. Provide an overview off the production system or service procedure (what are the resources, inputs, outcomes, andconstraints?) Provide a process chart of a major product and/or service. The following questions can be classified as your major fit (Finance, Accounting, Ecommerce and Management). • What kind accounting/finance/IT//quality/marketing standards and principles are used in the organization? • Discuss telecommunication technologies (Database, Instant Messenger, Networking, Ecommerce tools) used in the company. • Describe the quality planning and control activities in the internship organization. • Describe the quality control activities throughout the life cycle of the product/service groups • What kind of financial analysis and decision-making methods are used by corporate treasurers and financial managers in the internship organization? • What types of marketing, selling, and human resources analysis are performed (cost system, evaluation of consumers, needs, product strategy, distribution strategy, promotional strategy)? Chapter 2: Internship activities This is the main body of your report. During the internship period, the focus of the training may on the following types of analysis and questions. You do not have to answer all the questions in the list: • Describe your working conditions and functions, such as: Who is your supervisor (include his/her name and his/her position); other team members or co-workers and what their functions are to complement yours. • Provide a detailed description about the department(s) that the trainee did her/his training with them. Adding all sub-divisions for this department(s) if it is available. Student can add to this description a supported chart. • Detailed descriptions about all tasks and activities that the trainee did them during her/his training period. • Gained skills and how they added value to your work • Other tasks that are not related to the trainee’s major that done by her/him at the company should be included in this chapter as well. • What types of incentives did you get as a trainee to be more proactive and productive? College of Administration and Finance Sciences • Describe what kind of working documents and analysis you did there and what experiences you have gained throughout yourtraining. Provide examples of your work. • A comparison between theory (things you have learned in the classroom) and practice (things you did or observed at the company) must be made and highlighted. In this section the student can add a supported table includes which academic course (s) (course title and code) helped to perform training tasks. For example, two columns; the first one shows the course name and second column shows the tasks performed and related to this course. • Show some work samples that you have encountered/conducted at the company through graphs, pictures, data, drawings, or design calculations and include them in your report. • Lessons learnt (what the overall benefits gained from the training program) Chapter 3: Recommendations • Advantageous that helped the student in completing the training program. • Disadvantageous and challenges that faced the student and how he/she did overcome them. • Recommendations to improve training program in the college. • Recommendation for the training company. Conclusion Sum up and summary of the training experience. Reference If it is needed Appendix (option) This will help the instructor to have a background about the trainee and his/her previous experiences. Also, it helps the students in writing their CVs for future job application especially for fresh graduates who do not have previous practical experiences. • Basic information (name, city, contact details…etc.). • Job objectives. • Academic qualifications. • Practical experiences. • Skills this will help the instructor to have a background about the trainee and his/her previous experiences College of Administration and Finance Sciences Form No 4- Internship Report Cover Page Student`s name: Student`s ID #: Training Organization: General Directorate of Health Affairs Field Instructor Name: Ibrahim Mohammed Al-Harbi Trainee Department: Self resource management Field Instructor Signature: Course Title: Internship CRN: 14688 Internship Start Date:11/9/2022 Internship End Date: 6/11/2022 Academic Year/Semester: For Instructor’s Use only Instructor’s Name: Mashael Alshehri Total Training Hours /280 Students’ Grade: Marks Obtained /30 Level of Marks: High/Middle/Low 1 College of Administration and Finance Sciences EXECUTIVE SUMMARY The training venue is the General Directorate of Health Affairs in Jazan region. There were many activities that were trained during the training period, including investment management, how to invest in the facility, methods of presenting investment opportunities for competitors, and methods of marketing for investment sites, presenting them and introducing them to investors. As well as training on paid health services, including the treatment of expatriates and foreigners in government hospitals. There are some educational specialties that are trained for long periods with a fee to be paid to the entity. And training in claims management, which are claims made for health insurance for people who have been covered by insurance. Training and utilizing many functions. I have been trained in how to deal with others and how to get the work done right with the least effort and the highest quality. You have been trained on how to live with the work atmosphere, bear the pressure, find solutions to some issues, make decisions, attend meetings with the department manager and department heads, discuss some issues and problems related to the workflow, and discuss everything related to that. Solutions to the problems facing employees directly. Preparing work plans on a weekly basis and reviewing the work that has been done. 2 College of Administration and Finance Sciences ACKNOWLEDGMENT First , Alhamd llah and thank you for the wonderful training opportunity in the General Directorate of Health Affairs. I would like to thank the Saudi Electronic University for this training as a student, especially my professor, Dr. Mashael Al-Shehri, for the help, instructions and advice she provided us during the training period. I would also like to thank the Director of Self Resources for allowing me to be an intern at the facility for the duration. I would also like to thank my supervisor for the evaluation during the training period. Finally, I would like to express my sincere gratitude to my family members, relatives and friends, especially my friends and course colleagues who stood by me and supported me during the training period. May God bless. 3 College of Administration and Finance Sciences Table of Contents EXECUTIVE SUMMARY ……………………………………………………………………………………………. 2 ACKNOWLEDGMENT ……………………………………………………………………………………………….. 3 CHAPTER ONE …………………………………………………………………………………………………………… 6 Introduction ………………………………………………………………………………………………………………. 6 1.1 The Title of the General Directorate of Health Affairs Jizan region ……………………….. 6 1.2 Ownership ……………………………………………………………………………………………………………. 6 1.3. The Sector the institution Operates ………………………………………………………………………. 6 1.4. The Customers of General Directorate of Health Affairs ………………………………………. 6 1.5. Organization Chart of General Directorate of Health Affairs ………………………………. 7 1.6. The Institutions Departments ………………………………………………………………………………. 7 1.6.1 General Department of Legal Affairs ………………………………………………………………. 8 1.6.2 The Human Resource Department ………………………………………………………………….. 8 1.6.3 The General Department of Information Technology ………………………………………. 8 1.6.4 Finance and Accounts Department. …………………………………………………………………. 8 1.6.5 Economic Research Department. …………………………………………………………………….. 8 1.6.6. International Affair Department ……………………………………………………………………. 8 1.8. The Principles of General Directorate of Health Affairs………………………………………… 9 1.9 The Telecommunication Technology……………………………………………………………………… 9 1.10 The Planning and Control Activities ………………………………………………………………….. 10 1.11 The Financial Analysis and Decision-Making Methods. ……………………………………… 10 1.12 Marketing, Selling, and Human Resource Analysis ……………………………………………. 10 CHAPTER TWO ………………………………………………………………………………………………………… 11 Internship Activities …………………………………………………………………………………………………. 11 2. 0 Introduction ………………………………………………………………………………………………………. 11 2. 1 The Working Environment ………………………………………………………………………………… 11 4 College of Administration and Finance Sciences 2.2 Description of the department …………………………………………………………………………….. 11 2.3 Description of Activities during Internship……………………………………………12 2.4 The Gained Skills ………………………………………………………………………………………………. 13 2.4.1 The Excel Pivot Table……………………………………………………………………………………. 13 2.4.2 Writing Minutes ……………………………………………………………………………………………. 13 2.4.3 Writing Business Letters ……………………………………………………………………………….. 13 2.4.4 Time Management Skills……………………………………………………………………………….. 13 2. 5 Types of incentives …………………………………………………………………………………………….. 14 2.7.1 The leadership Theories; behavioural Theory ………………………………………………… 14 2.8. The Lesson learns during the Internship. ……………………………………………………………. 14 CHAPTER THREE …………………………………………………………………………………………………….. 16 Recommendations ……………………………………………………………………………………………………. 16 3 .Introduction …………………………………………………………………………………………………………. 16 3.1 The Advantageous Help at the Internship. …………………………………………………………… 16 3.2 The challenges during the Internship …………………………………………………………………… 17 3.3 How I overcame the difficulty ……………………………………………………………………………… 17 3.4 Recommendations for Improvement of College Programs for Training ………………… 17 3.5 Recommendations to the General Directorate of Health Affairs …………………………… 17 Conclusion ……………………………………………………………………………………………………………….. 18 5 College of Administration and Finance Sciences CHAPTER ONE Description of the company Introduction This report aims to give details of a period of practical training in the General Directorate of Health Affairs. Training is an important educational course that one must take to meet the required qualifications . It is an exercise that helps students gain practical experience to supplement course study at the moment of their learning. It also tells students about the world of work and helps them know what is expected of them as they prepare for work in the future. 1.1 The Title of the General Directorate of Health Affairs Jizan region Website: http://www.jazanh.gov.sa Email: imalharb@moh.gov.sa Twitter: jazan_health 1.2 Ownership The Ministry of Health – the General Directorate of Health Affairs in the Jazan region is a facility that was established with the state. The ownership of this facility is considered government ownership. It has no shareholders as it is governmental. 1.3. The Sector the institution Operates The General Directorate of Health Affairs in Jizan region works in the health field and provides therapeutic services to patients in various places with a distinguished service to the beneficiaries and everything related to patients in general, as it is keen to provide the best service for them. 1.4. The Customers of General Directorate of Health Affairs The clients of the Ministry of Health – the General Directorate of Health Affairs are the beneficiaries of the therapeutic services provided to them 6 College of Administration and Finance Sciences 1.5. Organization Chart of General Directorate of Health Affairs -General Directorate of Health Affairs Director General of Health Affairs Assistant Director General for Financial and Administrative Affairs Self resource management Cost and Coding Investment Paid tngraini Revenue cycle management 1.6. The Institutions Departments The following are the departments in the General Directorate of Health Affairs: 7 Health service in return College of Administration and Finance Sciences 1.6.1 General Department of Legal Affairs This is the department that deals with the organization and legal representation of the General Directorate of Health Affairs. In the case of a facility issue, the legal team represents the health in the courts. The team is also responsible for making deals and making sure that rejections that require legal issues are well taken care of. 1.6.2 The Human Resource Department The HRM function is essentially an administrative function. The department is responsible for ensuring that all administrative functions of the facility run smoothly. 1.6.3 The General Department of Information Technology The department is considered one of the main departments in the General Directorate of Health Affairs, as most of the operations of the facility are digital. The IT department is also responsible for all communications inside and outside the facility using technologies. 1.6.4 Finance and Accounts Department. The Finance and Accounts Department is responsible for all financial transactions received and sent outside the Directorate. The department also arranges the directorate’s payroll and budgets and keeps all transactions made in the health directorate. 1.6.5 Economic Research Department. The economic research department is in charge of doing the global economic research related to General Directorate of Health Affairs. 1.6.6. International Affair Department The Department of Health Affairs is one of the most important departments internationally and globally 1.8. The Principles of General Directorate of Health Affairs General Directorate of Health Affairs has been successful based on the sound principles they apply during their operations in all the departments. It’s through this principle that the organization’s culture is developed. The following are the principles that guide the Enterprise Excellence: This principle ensures every form of activity carried out in the health is well handled 8 College of Administration and Finance Sciences to avoid mistakes. Excellence is provided from the production times to the service delivery to the customers. Safety: safety build part of organizational culture. the health is committed to providing a safe environment for employees and respecting the environment through the appropriate procedures to ensure that all the process does not affect the community. Integrity: The integrity of General Directorate of Health Affairs is based on the ethical standards of the company employees. the health treats both their customers and employees with fairness and respect, and they embrace diversity. Citizenship: No matter where in the world we are conducting business, it is essential to be known as an excellent corporate citizen and to be a positive influence within communities. As a globalinstitution in Arabia, we take this role seriously. Accountability: this principle requires that all the employees take full responsibility for their actions in meeting the company objectives. 1.9 The Telecommunication Technology. General Directorate of Health Affairs came up with its information technology company responsible for communication technologies. The telecommunication technology of Saudi Aramco has digitalized their operations, such as improving their database security from hackers and improving the radio communications with engineers in the field. By connecting physical assets such as machines with digital systems, businesses can generate accurate insights, respond in real-time to challenges, and become more efficient. 9 College of Administration and Finance Sciences 1.10 The Planning and Control Activities Financial planning in the General Directorate of Health Affairs and Quality Control is carried out through two separate departments, and each department does its work well and on a large scale. The other department is the Quality Department and works with a scheme, methods, studies and standards followed globally in the application of quality in the various departments and activities of the health facility, and it is considered one of the distinguished facilities in the Kingdom of Saudi Arabia. 1.11 The Financial Analysis and Decision-Making Methods. It can be defined that the financial analysis methods and tools of the General Directorate of Health Affairs are one of the means and methods used by each facility in the financial analysis to reach its financial position and used in this facility (horizontal analysis) General Directorate of Health Affairs uses autonomous decision-making methods by engaging the collective opinion of all the departments before arriving at a final decision. This is because the company operations are comprehensive, ensuring all the departments must be consulted to avoid internal conflicts. 1.12 Marketing, Selling, and Human Resource Analysis The type used in the facility of the General Directorate of Health Affairs (Marketing) is the extent of the need for a specific service to be marketed to an investor for investment, so that the General Directorate of Health Affairs obtains the need for the service it wants. 10 College of Administration and Finance Sciences CHAPTER TWO Internship Activities 2. 0 Introduction This chapter will overview the task and activities during the internship period. 2. 1 The Working Environment Itrained in the General Directorate of Health Affairs, Department of Self-Resources, and the supervisor and head of the training period was Mr. Ibrahim Muhammad Al-Harbi. Job title / director of self-resources department Members of the work team in the management of self-resources Ibrahim Hamdy Head of the Investment Department Saeed Al-Zahrani Khaled Asiri Paid Therapy Department Head of Paid Training Nasser Mohammed Mohammed Al-Shajri Head of Revenue Department Head of Cost and Coding Department The number of employees in this department was 50 employees 2.2 Description of the department -Self resource management: 1-Health service in return for: -Follow-up procedures and workflow with paid treatment Medical Insurance – Vehicle Insurance – Charity Claims. -Organizing financial allocations and the mechanism of disbursing them to the directorate and facilities. 2-Paid training: -Follow-up the workflow and procedures for students who have to pay fees for their training. 11 College of Administration and Finance Sciences – Collecting the financial compensation for practical training and skills training. 3- Investment: -Offering investment competitions according to the regulations . – Following up on the collection of investment revenues. 3- Cost and Coding: -Analysis of the patient’s case cost and general expenses. – Translation of medical documents 4- Revenue cycle management: -(RCM) Revenue tracking process starting from the patient’s acceptance and ending with the final payment – Managing the collection process by following up on claims, refusals and amendments – Managing the relationship with the party responsible for payment (insurance companies) 2.3 Description of Activities during Internship One of the tasks that I was doing was receiving the incoming transactions of the financial management of the self-resources from the hospitals and following up their auditing with the employee in charge in that and entering them into the financial system of the department. I was also assisting the employee in entering data for the amounts supplied to the health account. I was also following up the progress of work with colleagues under the guidance of the director of the department for self-resources. I also worked in the office of the director of the administration for self-resources, and among the tasks that I carried out was following up on some of the tasks assigned to me by the director of the administration and giving reports on them. I also worked with some colleagues in the departments in completing the transactions entrusted to them, such as receiving the transaction, examining it and then entering it into the facility system with the help of colleagues and following up on its approval by the director of the department. And he made some reports in cooperation with colleagues in following up on hospital revenues in exchange for paid treatment. 12 College of Administration and Finance Sciences I worked with colleagues to review contract procedures for investing. 2.4 The Gained Skills I learned to live with the atmosphere of field work, and I learned the skill of dealing with the boss in carrying out what is required of me from the work, and I learned the skill of dealing with others in providing service to them. I learned the skill of dealing with the work environment and performing the tasks required of me, including receiving the incoming transactions from the hospitals to the administration, following up their auditing with the concerned employee and entering them into the financial system. I learned the skill of time management at work and decision-making. discipline in time. 2.4.1 The Excel Pivot Table During the Internship, I learned how excel pivots were created when giving SAP reports. I got the opportunity to learn how to write a report that has an Excel pivot and send the pivot using mail to the company team. The Internship also gave me skills in using excel shortcuts while creating pivot reports from the SAP system. This enhanced my speed when reporting by the use of excel. 2.4.2 Writing Minutes During the Internship, I gained skills in writing brief notes about the minutes of the meeting. I managed to understand the format used in writing minutes of the Established through the support and help of staff and my supervisor. 2.4.3 Writing Business Letters During the internship, I acquired the skills to write letters in the self-resources section, and there were a lot of samples that I used as a reference to understand what is needed for content and what form to use in writing a business letter with the help of my co-worker. 2.4.4 Time Management Skills During the Internship, I understood and came up with time management skills that involved me knowing the concept and the need for prioritizing my activities. This was by the help of my supervisor, who ensured that I did not misuse the time. 13 College of Administration and Finance Sciences 2. 5 Types of incentives It was one of the types of incentives that I gained the confidence in which I worked by the director of the department for self-resources and thanks in front of colleagues directly. 2.6 Documentation type description and analysis One of the documents that I worked on is a document called Receipt Form No (3) and this is considered an official document and an arrest warrant form. This document is delivered when there is a delivery of money to the Fund and a currency for preparing the exchange order on the PRF financial system, which is a very accurate system that the Ministry of Health works on in recording transactions For disbursement, it is approved by the entry employee, the head of the department, and the manager of the administration, and it is very accurate. 2. 7 The Application of theories during the internship period 2.7.1 The leadership Theories; behavioural Theory The behavioural leadership theory focuses on how leaders behave and assumes that other leaders can copy these traits. The style theory suggests that leaders aren’t born successful but can be created based on learnable behaviour. Behavioural theories of leadership focus heavily on the actions of a leader—this Theory suggests that the best predictor of leadership success is viewing how a leader acts. Through the Theory, I gained skills and learned from the leaders of the administration and tried to imitate them so that I could be successful in all aspects of as a trainee. The administration This enables me to focus on ensuring quality behaviour required in the administration and my future career advancement 2.8. The Lesson learns during the Internship. Some of the Lessons learned during the internship period include 1. Upon completing the Internship, I learned how one could distribute the task fairly among the team members. This was beneficial in completing the job in time and ensuring that we worked as a team to deliver compelling work performance. 14 College of Administration and Finance Sciences 2. The second llesson learned was to finish the task ahead of time. This is important since it gives on time to relax before they can begin the next activity and enables them to make a plan before initiation. 3. The other Lesson learned was leadership skills since I was the team leader of the trainees. I greatly benefited from this through learning from my superiors and attending the meetings. 15 College of Administration and Finance Sciences CHAPTER THREE Recommendations 3 .Introduction This chapter focuses on exploring the challenges the trainee faced during the Internship and how the student managed to overcome them. The chapter will also give recommendations about the difficulties the administration. 3.1 The Advantageous Help at the Internship. During the Internship, the practical help that we got as the trainees was the close relationship the administration staff maintained throughout the two-month internship period. The support they gave us in training enables us to do most of the work efficiently. The conducive working environment was also an advantageous factor that gave us all the needed resources and materials to carry out the work and learn. 16 College of Administration and Finance Sciences 3.2 The challenges during the Internship During the training period, there were many challenges in carrying out the tasks and activities. Building on so many employees, getting to them all was a challenge. 3.3 How I overcame the difficulty I overcame the difficulties I encountered in training by communicating with my colleagues and colleagues who have experience in management and they helped me until I was able to overcome all the difficulties through learning, training and practice 3.4 Recommendations for Improvement of College Programs for Training The college should increase the period of training so that the student has enough time to learn and acquire the practical skills necessary for future career advancement. 3.5 Recommendations to the General Directorate of Health Affairs The organization should develop a strategy to ensure that all trainees have access to all the resources they may need in training and to allow them to visualize what they are doing and doing in the training period. 17 College of Administration and Finance Sciences Conclusion In conclusion, the goal of the Directorate General of Health Affairs ensures a basic supply of health care in the world. In cooperation with the Department of Autonomous Resources, Finance, Accounts and all other departments within this department, they play a very important role in providing services to hospitals and patients in general and providing what is needed. The General Directorate of Health Affairs always seeks to develop hospitals, provide more services to patients and meet their requirements. I enjoyed my training in the General Directorate of Health Affairs, Department of Self-Resources. 18

Order this Assignment now

Total: GBP120

fables template