When a Care Quality Commission (CQC) inspector is carrying out an inspection there may be several people involved in the process. They are normally:
Inspection notices are usually announced two weeks in advance, but CQC inspectors can visit without warning. To prepare for an inspection your organization should always operate at the appropriate level and have staff who know how to answer questions about their work history or current practices if asked by inspectorate team members during visits. You can make inspections go more smoothly by using quality control systems to monitor operational processes and identify areas where improvements are needed, as well as praising staff members for work that is performed well. This will decrease the anxiety some workers might feel during an inspection because they know you’re looking out for their best interest at all times.