Questions:

Q 1 a) What are the impressive concepts, framework, and skills that you learned during the course on STQM?

b) Which of the concepts, frameworks and tools of Total Quality could be useful to you in your work and personal life? How will you apply?

Q 2 How did your understanding of quality evolve or change or get reinforced during the course on Strategic Total Quality Management?

You could answer all the above questions in a holistic manner in a single narration rather than answer each question as a separate unconnected element of your learning. Your answers can be in brief sentences, bulleted texts and with sketches and diagrams. There is no need for any long essays.

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