Task 1: Individual Reflection (40%) – 1000 words (10%+/-) (LO1, 5).

Based on the above scenario:

1. Preparation:

•  Review relevant organizational behaviour theories, such as conflict resolution strategies, leadership styles, and team dynamics.
•  Prepare to address the conflict by proposing a plan that considers the perspectives of all parties involved.

2. Simulation:

• Initial Meeting: Begin with a team meeting where each member presents their viewpoint on the conflict. You, as the team leader, facilitate the discussion and ensure that each perspective is heard.
• Conflict Resolution: Use conflict resolution techniques to mediate the discussion, propose compromises, and negotiate a resolution. Focus on  balancing the needs of development, marketing, and sales while managing  team dynamics and morale.

3. Resolution Plan:

• Negotiation: Propose a plan to address the concerns raised by Alex, Jamie, and Taylor. This might include adjusting timelines, reallocating resources, or finding alternative solutions.
• Implementation: Outline steps for implementing the resolution and maintaining team cohesion moving forward.

4. Post-Simulation Reflection:

• Reflect on your performance as a leader, including how effectively you managed the conflict and addressed the needs of each team member.
• Analyse the effectiveness of your resolution plan and discuss how organizational behaviour theories informed your approach.