Assignment Question

PART l. Answer the following three (3) questions. Copy and paste the questions into the text Submission box (below), then type your answers directly below each question. Q1. What is feedback? How can verbal feedback affect customer encounters? Answer: Q2. Give some examples of nonverbal feedback and explain how they complement the verbal message and how they can affect customer interactions. Answer: Q3. What are the four spatial distances observed in Western cultures, and for which people or situations is each typically reserved? Answer: Part II. Although we live in a global world, nonverbal communication in different cultures show such drastic differences that you might get the feeling we are from different planets. If you ever find yourself working on a multicultural project, it’s important to understand these differences. 1. Choose a culture and explore the differences in nonverbal communication in the following areas: Facial expressions Head movements Hand and arm gestures Physical space Touching Eye contact Physical postures Part ll of this assignment should be submitted as a Word document formatted using the APA style format. Include all sources you use in proper APA style. This includes in-text citations and references. Upload your document here, for part ll of this assignment. You should submit………… Part I – by typing directly into the textbox. Part II – by uploading your Word document, formatted using APA style. This document should contain well-written paragraphs, with headings. Don’t forget to cite your sources where applicable. APA style. If you need assistance with APA style format, review the resources available in the Writing Resources module. TIPS: Check anything APA at Purdue Online Writing Lab.Links to an external site. APA is always double space, no more no less. The title page must have a header and page number. The title for the assignment should be centered on the title page. Your name and college name should also be on the title page. NOTHING MORE! Don’t forget the References page. If you list a reference, it must also appear as an in-text citation and vice versa. Never use the title “Works Cited” on the References page. Use the word “References”. Refrain from using the following phrases when writing an academic paper: “I believe”, “In my opinion”, “I think”, and “I”. The reason you use references is so you can write about what has been researched, this information has validity. Use headings to take the reader from one point to another.