The assessment criterion for this course will be to explore how you can accurately interpret both written and spoken words. You are required not only to understand what the words mean but also why they’re important in delivering care provision, which is essential when managing patients or providing service yourself.
Just because we’re confident in what we say and write doesn’t mean it will be understood the way that you intended. Always think about how others might receive your words before speaking or writing them down, even if this seems like common sense.
It is always worth considering how your words and actions will be interpreted by others. Body language, facial expressions as well as verbal feedback are all able to express meaning in a way that doesn’t require the use of explicit communication such as nodding or making eye contact while listening.
The way we communicate with one another is incredibly important, especially in the modern world where misunderstandings can lead to negative consequences. Body language and facial expressions help convey meaning as well as feedback for understanding by showing that you are listening or not just saying whatever comes into your head without really paying attention. This form of implicit communication does not always require words; eye contact, nods, or smiles all indicate that you are listening too.
Explicit communication is direct, clear, and concise to reduce the risk of misinterpretation. It’s a better fit for written communications because they’re not face-to-face which means body language or other visual nuances cannot be interpreted from what you see in person; there are also no sound waves that would give clues as well.
It is not just the words themselves that are important for effective communication but also how they’re presented. For example, if you want to convey your passion and confidence in an organization’s vision or strategy with team members who may lack it? You could use different tones of voice so as to make a strong impression on them.
The most professional and formal tone would be in written communication and in meetings and presentations, the delivery of your speech in a confident but not showy way.