It is important to understand that there are many different ways people communicate. People describe themselves as visual, auditory, or kinaesthetic learners and this is the same in terms of communication styles. There�s no better way to learn how someone learns than by asking them!
People with learning disabilities and/or dementia may struggle to use language and alternative strategies must be used to communicate with them. This can include using pictures, symbols, and body language to help the person understand what youre saying.
Theoretical Models Of Communication And Their Relevance To Practice
To enhance your communication skills, it is necessary to have knowledge about several theoretical models of different types and styles. This will allow you the opportunity for self-reflection on which model would work best in providing services with clients or coworkers who may require a more formal tone than others. Some theories that will help you understand and manage your communication skills include:
- Linear models
- Interactive models
- Transactional models
- SOLER/Surety models etc.
Workplace Models And Methods Of Communication And Their Importance
You will learn about the many different models and methods of communication. These may include:
- Verbal communication It includes everything you say and everything others say (in person or on the phone). This can be formal or informal depending on who its directed to.
- Non-verbal communication this is very common and can be intentional or unintentional.
- Electronic communication email, texts, instant messaging (IM), video conferencing are just some examples of electronic methods used to communicate with clients, colleagues, and family members.
- Written communication this is generally done in the form of letters, reports or notes, etc.
- Visual communication these are images used by individuals to help them remember certain things. This may include everything from photo albums to posters to whiteboards.
Reasons For Applying Different Systems Of Communication
There are many different reasons for applying communication techniques. The main reason is that they will be most effective in carrying out a particular task, goal, or objective.
Some reasons for using different systems of communication include:
- To avoid misunderstanding and misinterpretation.
- To ensure everyone is on the same page and providing services as per agreed procedures, guidelines, and policies.
- By applying a range of communication methods it will help you collect more accurate information from the person who needs support or those that need support. This can include what they need, their likes and dislikes.
- To avoid power struggles between employees or workers.
