Working with and Leading People is designed to provide learners on how to develop the skills and knowledge needed for working with and leading others, through understanding the importance of recruiting the right people for the job.
PM Company (a fictitious Company), one of the largest courier firms in UK, is currently having leadership, management and administrative problems. The company had been making losses for some years and the self-employed drivers and staff are owed salary. In addition, customers who relied on PM Companys promises have also suffered losses for failure to deliver in time. The overall administration of the company and the process of recruitment and selection can be described as very poor and `lacking in proper checks and balances`. As a result, the CEO has been sacked. Further, some of the senior managers have also left the company together with 100 staff. In the midst of these things, you are appointed as the new CEO and you are responsible for improving the overall management and standard of the company. Based on this scenario you are required to prepare the following report.
1.1,1.2 Explain the importance of selection and recruitment process and the documents required when selecting and recruiting a new staff for PM Company. Assess the implications of legal, regulatory and ethical considerations to the recruitment and selection process for the PM Company.
1.3 State your part in the selection process and evaluate your own contribution to the selection process in the organisation.
1.4 Explain the skills and attributes needed for leadership and explain the difference between leadership style and management.
1.5 Compare the different leadership styles for different situations with examples and explain ways to motivate staff to achieve objectives in the organisation.
2.1 Assess the benefits of team-working for PM Company and review the effectiveness of the team in achieving the goals and demonstrate the importance of working in a team as a leader and member towards specific goals, dealing with any conflict or difficult situations.
2.2 Explain the important factors involved in planning the monitoring and assessment of work performance and write a plan and deliver the assessment of the development needs of individuals and evaluate the success of the assessment process so that the PM Company is back on track with high standard of management and leadership performance.
3.1 Assess the benefits of team-working for an organisation.
3.2 Demonstrate working in a team as a leader and member Towards specific goals, dealing with any conflict or Difficult situations.
3.3 Review the effectiveness of the team in achieving the Goals
4.1 Explain the factors involved in planning the monitoring and assessment of work performance.
4.2 Plan and deliver the assessment of the development needs of individuals.
4.3 Evaluate the success of the assessment process