Learning Outcomes

Assessment requirements

To achieve each outcome a learner must demonstrate the ability

LO 1

Understand how to assess information and knowledge needs.

1.1 Discuss the range of decisions to be taken.

1.2 Examine the information and knowledge needed to ensure effective decision taking.

1.3 Assess internal and external sources of information and understanding.

1.4 Justify recommendations for improvement.

LO 2

Be able to create strategies to increase personal networking to widen involvement in the decision making process.

2.1 Identify stakeholders for a decision making process.

2.2 Make contact with those identified and develop business relationships.

2.3 Involve those identified in decision making as appropriate.

2. Design strategies for improvement.

LO 3

Be able to develop communication processes.

3.1 Report on existing processes of communication in an organisation.

3.2 Design ways to improve appropriateness.

3.3 Implement improvements to ensure greater integration of systems of communication in that organisation.

3.4 Create a personal plan to improve own communication skills.

LO 4

Be able to improve systems relating to information and knowledge.

4.1 Report on existing approaches to the collection, formatting, storage, disseminating information and knowledge.

4.2 Carry out appropriate changes to improve the collection, formatting, storage, disseminating information and knowledge.

4.3 Implement a strategy to improve access to systems of information and knowledge to others as appropriate