Case Study: Below is a list of responsibilities from the FDA that regulatory authorities can hold a food service manager accountable for:

1. Food is not prepared in a private home or in a room where people are living or sleeping, except if practiced under a cottage food license.
2. People other than food handlers are restricted from prep, storage and dishwashing areas. If other people are allowed in these areas, steps are taken to protect food, utensils, and equipment from contamination.
3. Maintenance and delivery workers follow food safety practices while in the operation.
4. Staff handwashing is monitored in the operation.
5. The inspection of deliveries is monitored to ensure that food is received from an approved source, is received at the correct temperature, and has not been contaminated.
6. Food delivered after hours is monitored to make sure it is received from an approved source, stored in the correct location, protected from contamination, and accurately presented.
7. Food handlers are monitored to make sure TCS food id cooked to required temperatures. Temps are checked using calibrated thermometers and recorded.
8. Food handlers are monitored to make sure TCS foods are cooled rapidly.
9. Consumer advisories are posted notifying guests of the risk of ordering raw or partially cooked foods.
10. Cleaning and sanitizing procedures are monitored to make sure sanitizing solutions are at the correct temperature and concentration and remain in contact with items for the correct amount of time.
11. Guests are notified that they must use clean tableware when returning to s self-service area.
12. Staff are handling ready-to-eat foods with utensils or single-use gloves.
13. Staff are trained in food safety, including allergy awareness.
14. Staff are reporting illnesses and symptoms of illnesses that can be transmitted through food.
15. Food safety procedures are written down, implemented, and maintained where required by the regulatory authority.

Think about some of the more difficult or challenging responsibilities. and post your thoughts on this:

Question 1. What are some responsibilities or liabilities of a manager that you may have been surprised to learn about?

Question 2. Which responsibilities seem the most difficult/challenging to control?