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Apr 26, 2023
InstructionThis coursework exercise is worth 70% of the total marks for the module. The overall word limit is 2,000 words excluding references.BackgroundYou are the HR Director of a charity that provides services to people with mental health issues. The charity employs 2,000 people in a very wide range of occupations from cleaners to specialist professionals such as psychologists, counsellors and general managers at a number of geographical locations throughout the UK. Staff have been working under enormous pressure thanks to the pandemic. To date they have never held an attitude survey nor developed a strategy for engagement. However, they have always considered the staff to consist of primarily motivated and committed professional who believe in the mission and ethos of the charity which is “We won’t give up until everyone experiencing a mental health problem gets both support and respect.”However, they are now experiencing problems with rising staff turnover, absence and believe that people may be struggling to stay motivated in the face of rising workloads and more traumatic cases. They have recently identified two members of staff who they believe may be suffering from post-traumatic stress disorder as a result of dealing with a number of difficult cases over the last 18 months.Your taskAs a result, they have brought you in as an HR consultant to advise on how they can maintain or even raise employee engagement whilst also maintaining their commitment to clients.You have been asked to prepare a report for the board of trustees suggesting how they might assess engagement levels and what strategies they might employ to address the issues they are experiencing. Your report should contain the following information.1.What is employee engagement and how should it be defined and measured? 2.How should the charity go about developing a strategy for maintaining or increasing employee engagement levels? 3.What specific HR strategies, practices or initiatives would help in creating higher levels of employee engagement within the charity?4.What are the potential risks or benefits for the charity in introducing your proposed employee engagement strategy?
 

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