The assessment criterion requires you to reflect on how you are driving an organizational culture that provides positive outcomes and person-centered practice.

The culture of your organization should embody the principles that are integral to providing care services that adhere not only to legislation but also best practices. These three pillars – personalization, person-centered, and outcomes-based practices-are necessary for an organization’s survival because they help ensure quality healthcare while adhering closely to regulatory requirements.

In order to have successful careers in these areas, it will be essential to possess strong interpersonal skills as well equipment like computers or mobile devices so we can access information easier than ever before.

There are many ways to personalize care in an environment that has to function well with many different people. Many practices fall into the category of positive outcomes and person-centered practice, which is why it’s important for professionals in these roles to understand exactly what goes into providing personalized care.

The first step towards better healthcare begins with understanding the high-level factors that drive positive outcomes. These include factors like identifying problems at an early stage, promoting health equity, advocating for patients, and using data to inform care decisions.

When thinking about the values that your organization needs in order to operate at its best, consider these:

• Do you have a written document that states your organization’s core values and beliefs and is it accessible to your team and the others?
• What training do you provide to your team that is related to person-centered and outcomes-based practice? e.g. Care Certificate, Apprenticeships, Specialised Workshops
• Do you discuss person-centered values and positive outcomes in team meetings, supervision, and appraisal?
• Do you model best practices in your day-to-day work?
• Do you base operational and clinical decisions on person-centered values and outcomes-based practice?

The person-centered practice involves exploring the components that make up person-centered care and positive outcomes. Embedding these principles into training, discussion or even just day-to-day activities will provide for more successful patient interactions. For example:

• Treating each service user as an individual
• Ensuring individuals are asked for their views, preferences, and aspirations during the care planning and reviewing process
• Encouraging positive risk-taking
• Valuing overall well-being and taking a holistic view of care