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Oct 26, 2023

Process Analysis and Problem Solving

Assessment Item

Case Study
You have been asked to analyse your own potential organisation and through systematic fact finding, research and documentation, you will then identify operational processes within the scenario.

After looking at the number of business analyst opportunities around the world, you have decided to test your evolving skills and new knowledge on a possible new enterprise. Yes, it is a risky, but this opportunity will give you a clearer picture of your own knowledge and future employment direction. This assessment has the possibility of being a key part of your portfolio to show to clients or even when applying for job vacancies. This is certainly re-enforced by the knowledge that a previous student utilised 2022 Case Study assessment to land an exciting role in major organisation in Australia.

Your primary focus is to facilitate the monitoring of the conditions of the Myall River, such as water depth, quality, silting, salinity, etc, and provide relevant data to stakeholders. Given that the current conditions of the river have deteriorated to the point that the channel is almost entirely blocked from Port Stephens,

Local stakeholders are interested in providing actionable intelligence at a government level. As a result of strong fiscal constraints, identifying and promoting effective methods for improving the environmental conditions of the river are essential.
Current analysis is very limited and is generally completed manually. It is proposed that expansion would involve additional, targeted monitoring, that ideally may be automated to standardize data collection.

Areas of interest for your focus are:

• Data Collection
• Reporting system

Assessment Purpose:

In this activity students will develop the ability to gather and record information, document systems and detail business requirements. They will then convey this clearly in a well presented and articulate manner. The business report will include:

Required structure
• Title Page (your details)
• Executive Summary
o Why was the research was performed?
o What are the major findings?
o What are the next steps?

In other words, recommended pathways for management due to the findings from the research
• Table of Contents
• Introduction
• Report Goals
o What is the goal/s and objective/s of this report and target audience?

• Business Overview Modelling
o Rich Picture of the current situation and a brief description of your model

o Activity Diagrams (Monitoring System)
- As-Is
- To-Be
o Use Case Diagram (Monitoring System)
- Modelling the To-Be Process at a system level
• Stakeholder analysis
o Who are the current stakeholders and a brief description, including their attitude?
o Power/Interest matrix (An example week 5 lab notes)
o How to manage each stakeholder? (This will be in the form of a table or similar)
• Strategy Analysis
o This relates to your proposed new venture
o External: Current PESTLE

• SWOT analysis
o This relates to your proposed new venture
o The strategy analysis will form the basis of this model
o Rank the factors and then put them into the SWOT matrix

• Current Process identification
o Identify 3 processes (you would change) and for each one give a:
o Process statement,
o Goal (link back to process identified),
o Objectives (to measure the goal),
o Requirements (for objectives)

o Constraints (for objectives)
• Next steps
o Link this back to your each one of the processes you identified in the last section.
o In other words, you may have more than one next step for each process identified
o This is a roadmap not a solution
• Conclusion
• Reference
• Bibliography:
• Appendices (if required)
General:
• At least 5 journal or book references
• References (APA) Add retrieved date for urls
• Add page numbers and your name as a footer or header
• Included spaces between paragraphs
• Font 11-12

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