Assignment Task
Introduction
The assessment tasks for ICTSAD609 Plan and monitor business analysis activities in an ICT environment are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the IT Works Student User Guide . The Student User Guide provides important information for you relating to completing assessment successfully.
Assessment for this unit
ICTSAD609 Plan and monitor business analysis activities in an ICT environment describes the performance outcomes, skills and knowledge required to establish and manage Information and Communications Technology (ICT) business analysis activities in a medium-to-large organisation.
For you to be assessed as competent, you must successfully complete two assessment tasks:
1. Knowledge Questions
1. Describe a general business analysis process. In your answer include:
2. Complete the outlining legislation, standards and organisational policies and procedures related to business analysis.
3. List four tools often used in business analysis to identify and understand problems, needs or opportunities in a workplace.
4. Describe a general project management process. In your answer include:
5. Summarise two project management techniques that are often associated with an ICT environment. Use the table below for your answer. An example has been provided for you in the first row.
6. Complete the explaining the types of risk that may be associated with a business analysis initiative and its stakeholders. For each type of risk, you are required to provide an ICT relevant example. The first row has been completed as an example for you to follow.
7. Explain three strategies that may be used to mitigate and manage risks associated with a business analysis initiative. You answer should include:
8. Complete the outlining a general stakeholder management process.
9. List three communication constraints that may impact stakeholders.
10. Summarise requirements management as it relates to business analysis. In your answer include:
11. Define technology solution patterns.
12. List four metrics that can be used when monitoring business analysis performance.
2. Project Portfolio
Activity
This project requires you to demonstrate your ability to plan and monitor two business analysis activities for business-critical projects in an ICT environment. As part of the assessment you will:
This project must be based on two separate business analysis initiatives related to an ICT environment with numeric and financial data available to support business analysis planning. You can use the case study business provided to you by your assessor, or you may like to base this on your own business, or a business you are currently working for or are familiar with. It is important that this business has organisational policies and procedures related to your business analysis initiative already developed. Speak to your assessor to get approval if you want to base this on your own business or one you work for.
You will also need to seek input from people who work for, or are involved, in this business analysis initiative several times. Fellow students or your assessor can be involved in these meetings and play the roles of process stakeholders as relevant.
You will be collecting evidence for this unit in a Project Portfolio . The steps you need to take are outlined below.
Project planning
Familiarise yourself with the business you’re basing this assessment on and identify two business analysis initiatives applicable to a business-critical ICT project in the business or case study. Make sure your chosen initiatives have numeric and financial data to support business analysis planning.
Complete Page 4 of your Project Portfolio for this unit.
Read through the requirements of Section 1, 2 and 3 of your Project Portfolio a s well as the necessary background information, relevant policies and procedures.
Plan business analysis approach
Complete Section 1 of your Project Portfolio .
When you complete Section 1, you need to:
Provide an overview of your chosen business, including:
Describe the ICT business analysis initiatives associated with the business, including:
Establish the legislative and organisational requirements related to each business analysis initiative, including:
Identify all stakeholders (using an appropriate technique) for each initiative and:
Establish applicable organisational process needs, including:
plan the execution of business analysis activities for each initiative according to organisational requirements.
You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in Section 1 of the Project Portfolio and make sure you attach these upon submission.
Stakeholder meetings
Meet with the key internal and external stakeholders of each initiative. Have separate meetings for each initiative. Take notes so you can complete Section 2 of your Project Portfolio after the meeting. Each meeting should last for approximately 15 mins.
At the meeting:
Plan business analysis activities and communication
You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in Section 2 of the Project Portfolio and make sure you attach these upon submission.
Stakeholder update meeting
Meet separately with the relevant stakeholders of each business analysis initiative. Take notes so you can complete Section 3 of your Project Portfolio after the meeting. The meeting should last for approximately 10 minutes.
During the meeting, you will need to demonstrate effective communication skills including:
Performance management meeting
Meet with the business analyst. Take notes so you can complete Section 3 of your Project Portfolio after the meeting. The meeting should last for approximately 10 minutes.
During the meeting, you will need to demonstrate effective communication skills including:
Manage business analysis
Complete Sections 3 of your Project Portfolio
When you complete Section 3 you need to:
You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in your in Section 3 of the Project Portfolio and make sure you attach these upon submission.
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