Assignment Task

Scenario

You have accepted the role of Practice Manager for Healthy families, a large, busy, privately owned allied health practice. You are responsible for the smooth running of the practice, all compliance and the management of the allied health professionals, allied health assistants, and administrators. In the first weeks in the role, you realise that there are many issues facing the practice. You realise that the workplace’s infection prevention and control policies are inadequate and outdated. You have been tasked with updating and implementing the workplace’s infection control policies and procedures.

Task

1.1 In your role as Practice Manager, you are aware that you will be required to adapt your written, and spoken communication styles to suit the differing needs and learning styles of the staff. Describe below how you can adapt your written and verbal communication to suit the needs of specific workers.

1.2 It has come to your attention that not everyone in the workplace is aware of the correct protocols for hand hygiene. You are going to hold an informal face to face training session with a few staff members to address this. Refer to the NHMRC guidelines and describe below how you can explain hand hygiene to these staff. In your response ensure that you address the following: Why is hand hygiene important? What are the 5 moments of hand hygiene?

1.3 You have completed the revision of the infection control procedures in your workplace for the following: Hand hygiene Use of PPE Surface Cleaning Waste management and handling potentially infectious waste Hazard identification and risk management Complete the tables below to plan how you will implement and monitor these procedures.

1.4 You have scheduled a staff meeting to discuss hazard identification and risk management.  In your meeting you are planning to address the following:

• Each employee’s role in the reporting of hazards

• The reporting process for hazards

• Describe the following types of controls for hazards: elimination, engineering, administrative and PPE

• The outcomes of any recent hazard identification and risk assessments

1.5 You are overseeing the continuing education of the staff at Healthy Families.  List below three (3) different sources of further information or training that you can provide the employees to further their knowledge of infection prevention and control.  You must include:

• At least one link to Australian government guidelines

• At least on link to Australian standards or best practice

Task 2 

2.1 Did the involved parties follow the workplace guidelines for infection control

2.2 What further adjustments could you make to the workplace’s infection control procedures and/or further training could be provided to reduce the risk of a future incident of this nature?

2.3 Write a staff memo to communicate any recommendations that you made in question 2. In your memo ensure that you address the following:

• Provide feedback to the staff on their implementation of infection control practices

• Detail any changes to work practices that you recommended in question 2.

Task 3

3.1 Did the involved parties follow the workplace guidelines for the reprocessing of equipment and why/why not?

3.2 How can you adjust the workplace’s infection control procedures to reduce the risk of a future incident of this nature?

3.3 Write a staff memo to communicate any changes or recommendations that you made in question 2. In your memo ensure that you address the following:

• Provide feedback to the staff on their implementation of infection control practices

• Detail any changes to work practices that you recommended in question 2.

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