Assignment Task

Operations Management (OM) is the business function responsible for managing the process of the creation of goods and services. As an appointed Operations Manager, you are required to create one manufacturing or service company by referring to the following details:

Instruction

1. Form groups that consist of five (5) members.

2. In the report, you must create:

CONTENT

Background of the company which includes:

• Objective.
• Logo.
• Organization chart (with formal pictures).
• Mission & Vision.
• Work specialization.
• Others.

Managing Quality - How to manage the quality of the company based on:

• Total Quality Approach.
• Understanding Quality Culture.
• Customer Satisfaction, retention, and loyalty
• Leadership and Total Quality Management.
• Training for Quality.
• Process Management.
• Overview of Total Quality View.
•  Quality Function Deployment.
• Designing Quality Service.

Layout Strategies

• The Strategic Importance of Layout Decisions.
• Types of Layouts – Choose any layout that is related to your company:
  • Office Layout.
  • Retail Layout.
  • Warehousing and Storage Layouts.
  • Fixed-Position Layout.
  • Process-Oriented Layout.
  • Repetitive and Product-Oriented Layout.

Aggregate Planning

• The Planning Process.
• The Nature of Aggregate Planning.
•  Aggregate Planning Strategies.
• Methods for Aggregate Planning.

Short-Term Scheduling

• The Strategic Importance of Short-Term Scheduling.
• Scheduling Issues.
• Scheduling Process-Focused Facilities.
• Loading Jobs.
• Sequencing Jobs.
• Scheduling Repetitive Facilities