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Apr 28, 2023

Mr. Perera is a manager at Waves PVT(LTD), a digital marketing agency. He recognizes the importance of investing in his team’s professional development to improve their communication skills, critical reasoning and thinking, team working, and encourage Continuing Professional Development (CPD). He decides to organize a two-day training event to achieve this goal.

On the first day, Mr. Perera invites a communication expert to deliver a workshop on interpersonal and transferable communication skills. The expert provides practical tips on how to improve communication skills, such as active listening, using clear and concise language, and providing constructive feedback. The expert also conducts group exercises and role-plays to reinforce the concepts learned.

After the communication skills workshop, Mr. Perera organizes a problem-solving activity. The team is given a complex problem related to a client’s marketing campaign and is asked to work together to identify the root cause of the problem, analyze the available information, and develop a solution. The activity encourages the team to apply critical reasoning and thinking skills to come up with effective solutions. Mr. Perera provides feedback and guidance to the team to help them develop their problem-solving skills.

On the second day, Mr. Perera invites a team-building expert to conduct a workshop on the importance and dynamics of working within a team. The expert provides practical tips on how to build effective teams, such as setting clear goals, creating a positive work environment, and encouraging open communication. The expert also conducts group exercises and role-plays to reinforce the concepts learned.

After the team building workshop, Mr. Perera conducts a presentation on the importance of Continuing Professional Development (CPD) and its role within the workplace and for higher-level learning. He encourages his team to participate in training and development programs, attends industry events, and read relevant literature to enhance their skills and knowledge. He also discusses the benefits of pursuing further education and training to advance their careers and contribute to the success of the agency.

At the end of the two-day training event, Mr. Perera evaluates the effectiveness of the training and encourages his team to apply the skills and knowledge learned to their work. He also schedules follow-up training sessions to ensure that his team continues to develop their skills and knowledge over time.

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